THE BENEFITS OF PHYSICIAN DISPENSING ARE VAST, START READING BELOW TO LEARN MORE!
NEW REVENUE STREAMS
Clinics that provide in-office dispensing with Complete Health Solutions have seen sustained revenue and profit growth of up to 50% – without having to take on additional staff, equipment, or patients. In addition to this direct financial benefit from physician dispensing, clinics also increase patient satisfaction and outcomes which reduces churn, improves reviews, and increases referral patients
IMPROVED PATIENT CARE AND COMPLIANCE
Unfortunately, patients do not fill or properly comply with their prescriptions approximately 40% of the time. This delays recovery, increases risk, and can result in unnecessary patient hospitalization. By improving compliance by dispensing medication at the point of care, your patients will enjoy better outcomes. This has further benefits for your practice by incentivizing positive reviews and word-of-mouth referrals
GREATER PATIENT SATISFACTION
Patient satisfaction goes up with physician dispensing with Complete Health Solutions. In addition to improved outcomes, patients benefit from the convenience of in-office dispensing. Injured, elderly, or mobility-challenged patients particularly benefit from not having to make an extra trip to the pharmacy, waiting in lines, and waiting for their medication to be dispensed
INCREASED CLINIC EFFICIENCY
Physician dispensing with Complete Health Solutions means that it will take approximately two minutes to dispense a prescription, total. You don’t have to find out the patient’s preferred pharmacy, send them prescriptions, or field verification calls or authorizations. Spend this time instead with patients or growing your practice
REAL-TIME INVENTORY MANAGEMENT
Complete Health Solutions’s software tracks your inventory of all of your medications accurately and in real time. Every time you dispense medication at the point of care, the physician dispensing software updates automatically (and, if necessary, automatically reports it to appropriate regulatory bodies). It also has a process built-in that automatically checks that you are dispensing the correct medication and that the medication you are dispensing has not expired
BEST-IN-CLASS CUSTOMER SERVICE
SIMPLE ONLINE ORDERING
Ordering medications with Complete Health Solutions’s best-in-class software is simple! Just log onto our web-based portal from anywhere (by phone, tablet, or computer) and choose your quantity from a drop-down menu. Shipping is usually free and depending on your location arrives within 1-3 days – based on a very forgiving 5pm PST / 8pm EST order cutoff. What’s more, our system will track your inventory levels of different medications in real time, and alert you when any of your quantities get low. You will be amazed by how efficient this process is
RAPID ORDER PROCESSING AND SHIPPING
There are many benefits of applying in-office dispensing of medications in your practice, and here are the main ones:
Save your patients’ time With pharmaceutical dispensing, the need for the patient to go to the pharmacy and wait in a cue is eliminated.
The patients can simply pay for their medication during their office visit and immediately start their treatment. No need for a trip to the pharmacy, or to wait for the medication.
1,023 adults ages 18 to 64 were asked which option they would prefer: being given the choice between filling their prescription at the retail pharmacy, OR having it filled at their Doctor’s office. 78% of patients answered that they would choose to fill their prescriptions at their doctor’s office, if given the opportunity
In-office dispensing eliminates the tedious task of the physician such as sending prescriptions to the pharmacy, pharmacy request refills, and other taxing paperwork. By reducing these tasks, the physician gets more time to deliver quality care to patients
Since patients receive their medications during their visit doctors will be able to track a patient’s adherence to the treatment. This will also prevent the prescription from being unfulfilled
Doctors dispensing medications in office eliminate 80% of pharmacy call-backs. This saves time for you and your whole team.
By running a point of care dispensing service you will have more time to focus on important aspects of your practice, such as providing care to those who need your attention.
Physician dispensing will also help your employees and provide a better workflow
Patients do not enjoy having the pharmacy technician yell out their name in front of all the other customers. It can be embarrassing.
Confidentiality is important to your patients. By choosing to dispense in office you are showing your patients that you take their privacy seriously and will not violate their rights in any way. Building this trust will give you loyal patients
When you are in control of prescribing and filling medications at your in-office medication dispensing system, you can also make sure you find medications at a lower cost for your patients. You will be able to offer generic and prescriptions brands, whichever you believe will be within the patients’ means.
You can work with insurance companies directly to find a low-cost option to treat your patient and reduce overall healthcare costs
How many patients leave your practice daily with a prescription you’ve written? 50, 75, 100 or more? If you count the number of patients leaving your office heading to a retail pharmacy and consider each prescription could be worth $12, $15, $18 or more, that is the type of revenue you are losing if you do not have an FCHS Pharmacy in your office.
By implementing point of care dispensing you will be able to increase your revenue. This can be done through cash payments, insurance adjudication or worker’s comp reimbursement